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State Farm® Insurance Agent Craig Romney

4.9 out of 5 average rating (35 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Soccer Dawg

September 2, 2023

5  out of  5 rating by Soccer Dawg
"Friendly and professional staff provides excellent service for your insurance needs."

taimur khan

August 8, 2023

5  out of  5 rating by taimur khan
"Very good service always recommend Niki for her excellent service. Keep up the good work."

Angeles Santana

August 8, 2023

5  out of  5 rating by Angeles Santana
"I had an accident and the company gave me the total loss, but when I wanted to change the check at the bank because I didn't have a bank account, they didn't want to change it. I mentioned this to my insurance company and the ladies who attended me did everything possible to pay me and stayed an hour later on a Friday after office hours until they resolved my payment. And they did it by doing it through their state farm app, making the payment digital. excellent. Of course I recommend them and as soon as I have my new car, I want to return with them. thank you very much."

Nettie Marie

January 19, 2023

5  out of  5 rating by Nettie Marie
"A client of Craig's for over 40 years. My father, children, and grandchildren as well. Craig has been an active insurance agent in Kent longer than other State Farm agent (Since 1981). He is well established and well known in this community. Craig and his office team have won the best insurance agent of Kent award 9 years in a row for good reason. Always helpful and professional, they will take care of all your needs just as they have been doing for my family for generations."


January 19, 2023

5  out of  5 rating by Andy
"Craig and his office team are the best that I have delt with. Very friendly and helpful. They really care about their customers."

Samuel Jaeger

January 17, 2023

5  out of  5 rating by Samuel Jaeger
"I've been insured through Craig's office for a long time, at least ten years. They've consistently given me the best rates - and on top of that, they're all extremely friendly! Shout out to Danette for her excellent customer service."

Nancy Goodenow

October 18, 2022

5  out of  5 rating by Nancy Goodenow
"Craig Romney State Farm Insurance Office is a great place for all our insurance needs. They always have such a happy, friendly, helpful attitude. Thank you!"

Por Tran

October 7, 2022

5  out of  5 rating by Por Tran
"Craig Romneys staff is very professional and nice. When we need assistance they never hesitate to help us . We highly recommend this State Farm office ."

Alex Sitnik

October 7, 2022

5  out of  5 rating by Alex Sitnik
"Nikki from State Farm has done wonders for us! Not only was she able to save our company thousands of $$ on our fleet, she did that while providing us with better coverage options. Everyone in this office has been attentive to our needs, easy to get a hold of, and answered all of our questions / frustrations in a calm and professional manner."

sam maleski

August 31, 2022

5  out of  5 rating by sam maleski
"All the staff are amazing! Kind, respectful, prompt, professional and extremely knowledgeable! They are fantastic! Highly recommend!"

Rahmat Amiri34

August 26, 2022

5  out of  5 rating by Rahmat Amiri34
"This office is great. Ruslana did a great job helping me get my first auto insurance. Highly recommended"

April Greenwalt

July 27, 2022

5  out of  5 rating by April Greenwalt
"Very friendly and quick to respond."

Carol Anderson

July 19, 2022

5  out of  5 rating by Carol Anderson
"all the people that work there all kind, hopeful. My husband has been with Craig Romney for many years. Niki Cagley helped when we were in. She was so helpful"


July 14, 2022

5  out of  5 rating by Sev
"State Farm Craig Romney’s office has always been there to assist me in maximizing the value of my insurance. Everything from periodically reviewing coverages, through the claims process has always been handled smoothly by Craig and the team. Everyone there is exceptionally courteous and friendly, but Niki Cagley in particular has been amazing to have in my corner with her knowledge and experience."

enoc rubalcaba

June 15, 2022

5  out of  5 rating by enoc rubalcaba
"Fast service and they explain everything about your situation and or account."

Brenda V

April 25, 2022

5  out of  5 rating by Brenda V
"Joseph was amazing! I've been with Statefarm since I first moved to WA about 3 yrs ago NEVER had any issues! & very affordable compare to how much I paid in CA."

Steven Pinkerton

April 16, 2022

5  out of  5 rating by Steven Pinkerton
"State Farm has good rates, with many discounts available. I'm a car collector so I'm always buying "new" cars and selling others. Some are summer cars and others are winter cars. When they go into storage I change my coverage. Thankfully my personal agent Niki is patient with me, b/c I call her way too often. If you've never had a personal agent you don't know what you're missing. No "press 1 to do X" telephone screening, only to talk to someone you don't know, who doesn't know you and your circumstances. Niki provides personalized service. She's always looking for ways to save me money."

Karly Davis

April 6, 2022

5  out of  5 rating by Karly Davis
"I have always been treated so kindly by everyone. They always look for every discount possible and they are super patient and helpful. I've been with them for 4 years and I will definitely continue."

Abby Louie

February 21, 2022

5  out of  5 rating by Abby Louie
"We have been at Craig Romney’s State Farm office since 1995. Nikki and her staff there have been wonderful. They have taken care of all our insurance needs and are always there to answer any questions. We are thankful to them for such wonderful service all these years and wouldn’t hesitate to recommend them."

James Kuper

February 19, 2022

5  out of  5 rating by James Kuper
"I've been a State Farm customer for over 48 years and have never been disappointed in the service I have received. When I moved to Washington state in 1985, the agent in Kent was Cliff Hulk and he was amazing. When Cliff retired and Craig Romney stepped in I was a bit concerned. Needless to say I was pleasantly surprised. The quality of customer service stood fast. Craig's office has helped and guided me in several hardships which was and is a blessing to me. I highly recommend Craig Romney and his staff for all your insurance needs. His agent Niki is amazing, very professional and customer focused, the best. Respectfully James D. Kuper"

Ruth Gar

February 18, 2022

5  out of  5 rating by Ruth Gar
"I’ve never known quality end service until I became a client with Craig Romney Insurance. One of the best offices here in Kent. The team members are incredible with the way they handle every little problem that comes up. They are always there for you no matter what."

Roman Griguletskiy

February 18, 2022

5  out of  5 rating by Roman Griguletskiy
"Absolutely the best local insurance agency in town. Craig and his team go above and beyond to make each experience excellent. Quality, professional, and friendly service"

Katie Campbell

February 8, 2022

5  out of  5 rating by Katie Campbell
"Great people running this office. They sat down with me and helped explain what exactly I was getting coverage for, why I needed it and helped me stay within my budget. Wonderful service"

Jay “JP” P

May 9, 2021

5  out of  5 rating by Jay “JP” P
"Excellent service and staff"

Hayder Hamami

March 30, 2021

5  out of  5 rating by Hayder Hamami
"I like this place they are honest and affordable price insurance and super costumer service especially NIara"