State Farm® Insurance Agent Craig Romney

"I love Craig Romney State Farm up in Kent I've been with him since 1991 it's my understanding they've had two or three locations over the years but most of my communication is email or telephone and they've always been there for me very easy to work with very understanding and very Cooperative I recommend them to anybody"

"Excellent service. Always ready to help and get things done. I really appreciate the attention to detail. Thank you so much. Terri"

"So far, so good. Megan made it an incredibly easy process to get renters insurance and took all my stress away. Customer service is so important and they show me they’ll be able to handle anything with kindness and understanding!"

"Nikki at this office is a 5 star employee! She got my questions answered and my settlement payment pushed through after weeks of waiting and several other State Farm Reps being unhelpful and difficult to contact. I've had such a frustrating experience that I literally cried when she was finally able to help me. 🙏"

"I worked with Niki and she was extremely easy to work with, provided a transparent quote, and was very efficient and quick. Highly recommend."

"They help me a lot and also they have great service."

"Muy satisfecho con el servicio de aseguranza y muy satisfecho como atiende alos clientes la señorita Yessica muy profesional te explica paso ah paso de las corberturas ,muy profesional y en Español"

"Craig Romney insurance does very good work ! Every time I email or call they either help me right then or get back to me very promptly! I can’t recommend them enough for insurance needs !"

"Just want to say the ladies at this office are always so friendly and helpful. I've been a client for many years. Thanks to Nikki, Yessica and Ruslana for all you do!!"

"Craig Romney State Farm office is always available to help me with all of my insurance needs. They are kind and always smile when I walk in. The time they spend to help when I need them is far beyond what is expected. I will always refer my friends and family to them."

"Totally manipulative staff, waste of time, very weak customer services, and unprofessional behavior. I cancelled my insurance with them because they deducted money unreasonably from my account and when I asked them for reason they came up with a lot of excuses. They simply say we will refund you and it takes more than a month to receive the refund. I highly advise NOT to go with this insurance."

"We have been with Craig Romney State Farm office since the mid 80s. The staff has always been very helpful and friendly. This was especially true when I was in a hit and run accident over a year ago and my car was totaled. Everyone I encountered was supportive and helpful. We are very happy and satisfied with the service we receive. Tom and Gail Williamson"

"I have had State Farm car insurance for many years now in various locations and my experience at this location has been the worst. I don't know if it's based on racism or what but the female staff, at least one seems ok, but at least one is so rude I'm glad I got to switch after moving."

"We have been customers of Craig and State Farm for over 30 years. Staff takes the time to work with you to ensure that you have the correct coverage for a fair price. If you are looking for a great insurance company and agent use Craig and State Farm."

"Craig Romney State Farm office is the best office in the area. They have everything، The service is excellent always above and beyond expectations. Best receptionists and agents ever."

"Quick and easy process for adding a new vehicle to our insurance. Rates are a lot cheaper than other quotes I’ve gotten as well"

"This office is very nice perfect people she help me more than I wish she help me like 10 minutes. I’m not a stay. Long time is like a two minutes she help me and I am happy to be have a part of a State Farm especially in this office thank you so much thank you so much for this lady Ruslana"

"I've had State Farm for many years. My agent is Craig Romney and I have never had a problem with my insurance. The office staff is very helpful."

"Craig Romney Statefarm is the best when it comes to customer service. This is the reason I’ve been with them since 1997. Shout out to Niki and Ruslana for always going above and beyond in helping with claims and suggesting coverage plan changes. You’ll be in great hands with Craig Romney Statefarm 😊"

"It's somewhere you expect quality service and patience to answer your questions and explain to you things no matter how minor they could be, awesome staff and service."

"Yessica, muy amable y atenta Estoy contento de tender mi aseguransa de casa y carros con Craig Ronney, Los recomiendo."

"Whenever I have needed them to either give me more help with a claim or just answer questions about any of the policies I have with them they have gone the extra mile for me. Thank you 🙂"

"Craig Romney State Farm office is the best office in the area. They have everything but a latte machine in this office. The service is excellent always above and beyond expectations. Best receptionists and agents ever.😊😊"

"Friendly and professional staff provides excellent service for your insurance needs."

"Very good service always recommend Niki for her excellent service. Keep up the good work."