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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amir Mohammad

June 25, 2026

5  out of  5
rating by Amir Mohammad
"Rupinder who help us with this process very intelligent knows her job."
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Gurbinder Singh

June 19, 2026

5  out of  5
rating by Gurbinder Singh
"Nice"
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Gwendolyn McLemore

June 2, 2026

5  out of  5
rating by Gwendolyn McLemore
"Statefarm rep Nikki, was knowledgeable and quick when helping me create my commercial insurance package. Very personable and easy to talk to, she was also willing to go above and beyond regarding my short timeframe to gain coverage. Looking forward to working with this office over the next few years."
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D. Coopa

May 14, 2026

5  out of  5
rating by D. Coopa
"Niki Cagley has been my insurance agent for 10+ years. She has helped me build a protective insurance for life, business & automotive. When ever I had an issue with car accidents she helped me get through the process seamlessly. She’s taken her time to meet in person to help me understand the importance of all my business and life insurance. And because of Niki all of my policies are through State Farm! Thank you Niki"
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Gil Smith

May 13, 2026

5  out of  5
rating by Gil Smith
"Easily accessible, straight forward and honest, experts in what they do, reasonable premiums, and on top of that - friendly service - this describes the Craig Romney State Farm office. I walked in with no appointment seeking insurance quotes for auto and real estate. Liz Trujillo immediately was able to address my needs without waiting. With 10 years of experience, she was able to answer all of my questions and explain the details of the coverages in a friendly manner. She put together the quotes that I needed and after doing a careful comparison with the current coverage that I had, I was glad to accept her quotes by the next day. I am leaving a different insurance agency (sounds like L-ST) office that I believe had one employee that ran the entire office - she was a very capable person, but when my recent simple change request was ignored, I found out a couple of weeks later that the employee is no longer there and the remaining owner is apparently closing or selling her office without informing me (and I'm surmising, not informing any of her clients). Not only does the office manager of the Craig Romney State Farm office have 20 years of experience, but she has several fully competent employees, like Liz, where I needn't worry about that happening again. I highly recommend getting your insurance needs met from this office - very competitive premium rates (and in some cases, better) for the same coverage compared to other insurance companies, and the reliability of their competence and from character is priceless."
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Banjot Singh (Judge)

January 6, 2026

5  out of  5
rating by Banjot Singh (Judge)
"We had a wonderful experience at State Farm Kent with Rupinder Kaur. She is bilingual (Hindi and Punjabi), which made a huge difference in helping my parents and grandparents understand their home and auto insurance. She explained everything clearly, patiently, and in a way that was easy for them to follow.

Rupinder is very professional, kind, and knowledgeable, and she truly cares about her clients. We are very grateful for her help and highly recommend Rupinder Kaur and State Farm Kent to anyone looking for excellent service."
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Shanty Pardhan

January 5, 2026

5  out of  5
rating by Shanty Pardhan
"I got insurance from State Farm, and Rupinder mam helped me a lot. He spoke very nicely and finished everything very efficiently."
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Kathy Warner

November 24, 2025

5  out of  5
rating by Kathy Warner
"Craig Romney's staff has always been friendly and helpful, and very responsive to questions and changes when needed."
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Brenda Curran

October 22, 2025

5  out of  5
rating by Brenda Curran
"State Farm agent (Nikki) was helpful, knowledgeable, friendly, genuinely happy to help me. The best part was she remembered me, even though we hadn’t talked in years, I appreciate that in her. Every question I had she answered. She was very helpful It was a very productive conversation. Thank you"
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Hailey Guinn

October 16, 2025

5  out of  5
rating by Hailey Guinn
"Niki is amazing! She was so sweet and so helpful :-) I appreciate how much time she took to help me and even talked to my dad on the phone!"
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Janet Benson

October 15, 2025

5  out of  5
rating by Janet Benson
"Went into the office because I had questions on my safe driving app I just signed up for. Nikki was really helpful in providing me with what I needed. Thank you Nikki for taking the time!"
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Sean Stilson

October 8, 2025

5  out of  5
rating by Sean Stilson
"Niki Cagley our agent, is the best!!! Honestly, my wife and I constantly have so many times bombarded her with changing or adding vehicles. Dealing with accidents and starting a business she is always helping us. Whether it’s text, a call, email and even walking into her office unannounced she helps us with a smile! Even when I know that I’m a thorn in her side. She truly is the best!"
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Ruth-Anne Shue

October 7, 2025

5  out of  5
rating by Ruth-Anne Shue
"Megan patiently walked me through a complicated log-in process on the website and it ended up being a lot smoother process! Thanks for being so kind and patient!"
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Nong Reh

September 11, 2025

5  out of  5
rating by Nong Reh
"Quotes were given quick and easily with the documents needed. Prices were reasonable and well in our budget. Niki was a quick and efficient worker and extremely friendly and great to work with! She definitely made sure our family was insured and content with what was covered. Thank you for your services!"
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Michael Rosendale

July 16, 2025

5  out of  5
rating by Michael Rosendale
"Customer for many years. Why?
They always have the correct information to guide me in making an Informed decision.
No bubble gum hair twirlers here. Dedicated professionals that never waste your time.
Want to give your current insurance a check up against uninsured motorist that hits you?
Stop by and get a free comparison coverage and rate check before an accident."
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J J

July 2, 2025

5  out of  5
rating by J J
"It’s always super smooth and super easy when it comes to work with Liz Trujillo. I can’t thank you enough for your service. If there is 10 star I would give your every single time. Thank you once again for your top class service. Just done my 4 JDM auto insurance."
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milly maxxnutrition.com

June 28, 2025

5  out of  5
rating by milly maxxnutrition.com
"Niki was very helpful and responded quickly to my needs!"
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LeAnne McClaskey

June 13, 2025

5  out of  5
rating by LeAnne McClaskey
"Great job getting all our needs taken care of. Most coverage and best price. Thank you"
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SAI TUN

May 24, 2025

5  out of  5
rating by SAI TUN
"She is very communicative, she explains things to me clearly and is patient. She is helpful.Thank you so much for today."
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Averie Carver

May 20, 2025

5  out of  5
rating by Averie Carver
"Liz was wonderful I've never had renter insurance before so did i did not know the process, but she helped me and answered all my questions!"
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Jacob Rivera

May 18, 2025

5  out of  5
rating by Jacob Rivera
"Excellent customer service"
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Basim Alshireef

April 21, 2025

5  out of  5
rating by Basim Alshireef
"Thanks Megan !
Appreciate u patience & support figure out my issue and solve it .Such Flexible & efficient agent thanks again!"
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Judi Hoffmann

April 8, 2025

5  out of  5
rating by Judi Hoffmann
"Niki is such a pleasure to work with on all my insurance needs."
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Juan Arellano

March 22, 2025

5  out of  5
rating by Juan Arellano
"Nikki is such a sweet and helpful person! She is incredibly informative and always goes above and beyond to provide valuable insights. Her kindness and willingness to help make every interaction a pleasure. I truly appreciate her expertise and the care she puts into everything she does. Highly recommend"
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Meet Prem Singh

March 7, 2025

5  out of  5
rating by Meet Prem Singh
"Rupinder is very kind and helpful. I am struggling for the last 2 to 3 days with another agent, Liz, to get my policy declaration documents. She doesn’t even bother and understand my needs. She is sending me the same document again and again. I was very pissed and fed up. Finally, when I called the office, luckily Rupinder picked up the call, and she sent me the document right away while I was on the call. Thankfully, I spoke to her. Otherwise, I was planning to change my agent and go somewhere. I highly recommend Rupinder for your personal and business insurance policies."