Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C Cline

C Cline

February 2, 2025

5  out of  5
rating by C Cline
"I contacted Niki after having a not-so-pleasant experience with my previous agent, and she took great care of me! She was helpful and informative during a time that isn't always a fun part of adulting. I appreciate her thoroughness and quick replies to my questions. Thank you, Niki!"
Profile photo of Yaneli Arevalo

Yaneli Arevalo

December 20, 2024

5  out of  5
rating by Yaneli Arevalo
"Liz was a pleasure to work with. She was very responsive to my emails and helped me get a renters policy quickly."
We responded:
"I am so happy to hear Liz was able to help with your insurance needs. We value your feedback and look forward to your business in the future! "
Profile photo of Marco Tomas

Marco Tomas

December 14, 2024

5  out of  5
rating by Marco Tomas
"Great experience with Liz Trujillo. Very helpful and elaborate."
We responded:
"Marco thank you for taking the time to give us a review. We value your business. I am glad that Megan could assist you with your needs. "
Profile photo of Joan Johnson

Joan Johnson

December 13, 2024

5  out of  5
rating by Joan Johnson
"Very patient with me!"
We responded:
"Thank you for your review Joan! We truly appreciate you and your business with our office. "
Profile photo of Jack .H

Jack .H

December 3, 2024

5  out of  5
rating by Jack .H
"Excellent service from Liz would highly recommend, very professional and helpful."
We responded:
"Hello Jack, thank you for your review! I am glad Liz was able to make assisting you with your insurance needs such a positive experience! We sure do appreciate your feedback with our office here at Craig Romney Insurance. "
Profile photo of Nemat Ayaz

Nemat Ayaz

November 26, 2024

5  out of  5
rating by Nemat Ayaz
"I recently switched my insurance to State Farm after being unsatisfied with my previous agent at Allstate, and I couldn’t be happier with the decision. From the moment I reached out, the experience was seamless and exceeded all my expectations. I would like to specifically commend Liz Trujillo for her outstanding professionalism, kindness, and knowledge. She took the time to understand my needs, answered all my questions thoroughly, and guided me through the process with genuine care and attention to detail. Her ability to make what can often feel like a stressful experience so smooth and reassuring is truly commendable. Thanks to her expertise and friendly demeanor, I feel confident and well taken care of with my new policy at State Farm. She is an incredible asset to your team, and I hope her efforts and dedication are recognized. Thank you, State Farm, for prioritizing excellent customer service and hiring exceptional individuals like Liz Trujillo. I look forward to continuing my relationship with your company for years to come."
We responded:
"Thank you so much for the positive feedback. I am very appreciative and overjoyed to hear we have built trust and confidence in a newly formed relationship. Our team works hard to provide excellent customer service and it means a lot to know we have achieved that for you. We looked forward to serving you and will strive to maintain an entrusting relationship."
Profile photo of Raf Mamedov

Raf Mamedov

November 18, 2024

5  out of  5
rating by Raf Mamedov
"Nikki was a really helpful with choosing what plan was best for us highly recommend"
We responded:
"Thank you so much for your review with Niki!! I am happy she was able to help you with your insurance plan. We are so grateful to have you as our client here at Craig Romney State Farm. "
Profile photo of Karrar Hashem

Karrar Hashem

November 15, 2024

5  out of  5
rating by Karrar Hashem
"Nikki is the BEST!!!!!!"
We responded:
" Thank you for your reply Karrar! We appreciate your business here at Craig Romney State Farm. "
Profile photo of Blake Thomas

Blake Thomas

November 5, 2024

5  out of  5
rating by Blake Thomas
"Our agent Niki Cagley is the best. She checks in at least a couple times a year with us to make sure everything is up to date and is extremely easy to work with. Excellent A++ service form them all around."
We responded:
"Thank you for your review Blake, we appreciate your feedback with Niki. She is truly exceptional! Thank you for choosing Craig Romney State Farm Insurance!! "
Profile photo of Owen Paulus

Owen Paulus

November 1, 2024

5  out of  5
rating by Owen Paulus
"Worked with Niki to get coverage on a challenging property. She was efficient, effective, and fun to work with. She got us covered within 24 hours and before our prior policy expired. Would highly recommend!"
We responded:
"Thanks for the kind words, Owen. I am glad Niki was able to make assisting you with your insurance needs such a positive experience! We look forward to working with you here at Craig Romney State Farm. "
Profile photo of B Siok

B Siok

October 25, 2024

5  out of  5
rating by B Siok
"A super friendly team. I experienced them looking to go the extra mile to be available to serve customers."
We responded:
"Thank you for your review! We can't express our gratitude enough. Such an amazing State Farm family!! "
Profile photo of Motbaynor Tebeje

Motbaynor Tebeje

October 21, 2024

5  out of  5
rating by Motbaynor Tebeje
"All the staff shows a warm welcoming and handle my auto and home insurance case in a very professionally and satisfactory manner. Thank you all!!"
We responded:
"Welcome to our office Motbaynor! We are so pleased to know you had a wonderful experience. Rupinder is simply fabulous! "
Profile photo of Olivia Nanni

Olivia Nanni

October 14, 2024

5  out of  5
rating by Olivia Nanni
"Megan was super nice and helpful about moving my policy over! I hope that if I need to talk to my car insurance again that I’ll be speaking with her."
We responded:
"We are so happy to have you as our new client! Thank you for taking the time to write a review on Megan, she is AWESOME! We sure appreciate you and your business!!"
Profile photo of cinthia Perez

cinthia Perez

October 4, 2024

5  out of  5
rating by cinthia Perez
"I have been a Statefarm client for about a year now. I solely have a couple of life insurance policies. Lizeth was very knowledgeable and courteous in explaining the life insurance policies thoroughly. It’s not something I would have purchased previously had I not been educated in the subject. I now exist with relief knowing my family will be taken care of in an unfortunate event and I can’t thank Liz enough for navigating me through the process."
We responded:
"We are so thrilled to have you as our customer! Liz is truly amazing and we are very grateful for her expertise! Thank you for being a valued client of Team Romney. "
Profile photo of K J

K J

October 3, 2024

5  out of  5
rating by K J
"We have been customers of Craig and State Farm for over 30 years. Staff takes the time to work with you to ensure that you have the correct coverage for a fair price. If you are looking for a great insurance company and agent use Craig and State Farm."
We responded:
"Thank you for taking the time to provide feedback about my office and Staff. Your business is greatly appreciated we look forward to our continued relationship. We are here to help you anytime. Craig Romney, Brenda, Niki, Ruslana & Yessica."
Profile photo of Esperanza Martinez

Esperanza Martinez

September 5, 2024

5  out of  5
rating by Esperanza Martinez
"Such an amazing team to do business with. They’re so helpful and fast at returning calls or emailing back. Huge shout out to Niki for always being such a kind and friendly person :)"
We responded:
"Hi Esperanza! Thank you for taking the time to do a shoutout! We sure appreciate your business and continued loyalty to our office. "
Profile photo of David M.

David M.

August 28, 2024

5  out of  5
rating by David M.
"Thank you a lot Megan"
We responded:
"Thank you so much for your business David! We truly appreciate you. "
Profile photo of CL Pudd

CL Pudd

August 27, 2024

5  out of  5
rating by CL Pudd
"I've been a State Farm client for 40 years and have needed to use my policies over those years. I can say I'm Always impressed with how State Farm has stepped in to handle Any of the issues, with care, accuracy, & compassion! The Policy reviews provide such peace of mind for my coverages as costs continue to rise. It's a Good feeling to know that I'm covered!"
We responded:
"Thank you so much for taking the time to give feedback! 40 years, wow!! We sure appreciate your business and we absolutely love our one on one reviews. Thank you for your loyalty, we wouldn't be here with you!"
Profile photo of Kathy West

Kathy West

August 23, 2024

5  out of  5
rating by Kathy West
"I had called to get insurance quote for a car I am buying. Rupinder was very nice to work with. Love her personality. Excellent customer service. She answered all my questions. Also explained how it works when buying a car. Very happy customer. Kathy W"
We responded:
"Hi Kathy! Thank you so much for taking the time out of your day to give a shoutout to Rupinder, we think she is superb! We appreciate your 8+ years of business with our office!! We sure appreciate having amazing clients like you. "
Profile photo of Walid Lemar

Walid Lemar

August 23, 2024

5  out of  5
rating by Walid Lemar
"Great customer service, I get my questions answered every time I will call or stop by. Special thanks to Rupinder for all her great support!"
We responded:
"Hi Walid, thank you for the kind words. Rupinder is amazing! We look forward to helping you in the future. "
Profile photo of Habib Sahak

Habib Sahak

August 19, 2024

5  out of  5
rating by Habib Sahak
"Dear Meghan, I wanted to take a moment to personally thank you for the outstanding service you provided. Your professionalism, attention to detail, and willingness to go the extra mile made all the difference. I truly appreciate your expertise and the care you put into ensuring everything was handled smoothly. It’s not every day that you come across someone as dedicated as you, and I wanted to make sure you know how much your efforts were valued. Thank you again for all your help."
We responded:
"Wow! Such a wonderful compliment that deserves a sincere thank you. We can't thank you enough for your kind words and will make sure Megan reads this. We strive to give outstanding service to all of our clients and this makes me thrilled to have you as OUR client. Please let us know if you need anything at all. We appreciate your time and business. "
Profile photo of Michael Mullinax

Michael Mullinax

August 14, 2024

5  out of  5
rating by Michael Mullinax
"Nikki is always there to answer any questions and will go the extra yard to assist you. Great customer service."
We responded:
"Hi Michael, thank you so much for taking the time out of your day to give Niki this review. She definitely gives her 100% on every phone call! We appreciate your business and loyalty with our office. "
Profile photo of Stormbringer Mornblade

Stormbringer Mornblade

August 14, 2024

5  out of  5
rating by Stormbringer Mornblade
"Craig Romney State Farm office is the best office in the area. They have everything but a latte machine in this office. The service is excellent always above and beyond expectations. Best receptionists and agents ever.😊😊"
We responded:
"Hello Doug, Thank you for your review. Our office appreciates your business and trust. It is always a pleasure working with you when you come in. Craig Romney- Niki-Ruslana and Yessica."
Profile photo of Brad Naybert

Brad Naybert

August 14, 2024

5  out of  5
rating by Brad Naybert
"Great service at Craig Romney State Farm Agency. The staff is great, Niki is extremely knowledgeable, helpful and responsive."
We responded:
"Hello Brad. I want to thank you for your business with our office and State Farm Insurance. Niki has been with State Farm for 21 years and brings a plethora of experience and knowledge. I appreciate your feedback and kind words as this is important to have you feel comfortable and secure with your insurance and office your with. We look forward to continue working with you. "
Profile photo of Hy-Lite Mirror

Hy-Lite Mirror

August 10, 2024

5  out of  5
rating by Hy-Lite Mirror
"Awesome customer service!!! Niki is the best!!!"
We responded:
"Thank you for your review we appreciate your business and continued relationship with State Farm. "