State Farm® Insurance Agent Craig Romney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Esperanza Martinez
September 5, 2024
5
out of
5
rating by Esperanza Martinez
"Such an amazing team to do business with. They’re so helpful and fast at returning calls or emailing back. Huge shout out to Niki for always being such a kind and friendly person :)"
We responded:
"Hi Esperanza! Thank you for taking the time to do a shoutout! We sure appreciate your business and continued loyalty to our office. "
David M.
August 28, 2024
5
out of
5
rating by David M.
"Thank you a lot Megan"
We responded:
"Thank you so much for your business David! We truly appreciate you. "
CL Pudd
August 27, 2024
5
out of
5
rating by CL Pudd
"I've been a State Farm client for 40 years and have needed to use my policies over those years. I can say I'm Always impressed with how State Farm has stepped in to handle Any of the issues, with care, accuracy, & compassion! The Policy reviews provide such peace of mind for my coverages as costs continue to rise. It's a Good feeling to know that I'm covered!"
We responded:
"Thank you so much for taking the time to give feedback! 40 years, wow!! We sure appreciate your business and we absolutely love our one on one reviews. Thank you for your loyalty, we wouldn't be here with you!"
Kathy West
August 23, 2024
5
out of
5
rating by Kathy West
"I had called to get insurance quote for a car I am buying. Rupinder was very nice to work with. Love her personality. Excellent customer service. She answered all my questions. Also explained how it works when buying a car. Very happy customer. Kathy W"
We responded:
"Hi Kathy! Thank you so much for taking the time out of your day to give a shoutout to Rupinder, we think she is superb! We appreciate your 8+ years of business with our office!! We sure appreciate having amazing clients like you. "
Walid Lemar
August 23, 2024
5
out of
5
rating by Walid Lemar
"Great customer service, I get my questions answered every time I will call or stop by. Special thanks to Rupinder for all her great support!"
We responded:
"Hi Walid, thank you for the kind words. Rupinder is amazing! We look forward to helping you in the future. "
Habib Sahak
August 19, 2024
5
out of
5
rating by Habib Sahak
"Dear Meghan, I wanted to take a moment to personally thank you for the outstanding service you provided. Your professionalism, attention to detail, and willingness to go the extra mile made all the difference. I truly appreciate your expertise and the care you put into ensuring everything was handled smoothly. It’s not every day that you come across someone as dedicated as you, and I wanted to make sure you know how much your efforts were valued. Thank you again for all your help."
We responded:
"Wow! Such a wonderful compliment that deserves a sincere thank you. We can't thank you enough for your kind words and will make sure Megan reads this. We strive to give outstanding service to all of our clients and this makes me thrilled to have you as OUR client. Please let us know if you need anything at all. We appreciate your time and business. "
Michael Mullinax
August 14, 2024
5
out of
5
rating by Michael Mullinax
"Nikki is always there to answer any questions and will go the extra yard to assist you. Great customer service."
We responded:
"Hi Michael, thank you so much for taking the time out of your day to give Niki this review. She definitely gives her 100% on every phone call! We appreciate your business and loyalty with our office. "
Stormbringer Mornblade
August 14, 2024
5
out of
5
rating by Stormbringer Mornblade
"Craig Romney State Farm office is the best office in the area. They have everything but a latte machine in this office. The service is excellent always above and beyond expectations. Best receptionists and agents ever.😊😊"
We responded:
"Hello Doug, Thank you for your review. Our office appreciates your business and trust. It is always a pleasure working with you when you come in. Craig Romney- Niki-Ruslana and Yessica."
Brad Naybert
August 14, 2024
5
out of
5
rating by Brad Naybert
"Great service at Craig Romney State Farm Agency. The staff is great, Niki is extremely knowledgeable, helpful and responsive."
We responded:
"Hello Brad. I want to thank you for your business with our office and State Farm Insurance. Niki has been with State Farm for 21 years and brings a plethora of experience and knowledge. I appreciate your feedback and kind words as this is important to have you feel comfortable and secure with your insurance and office your with. We look forward to continue working with you. "
Hy-Lite Mirror
August 10, 2024
5
out of
5
rating by Hy-Lite Mirror
"Awesome customer service!!! Niki is the best!!!"
We responded:
"Thank you for your review we appreciate your business and continued relationship with State Farm. "
Marco Tomas
August 7, 2024
5
out of
5
rating by Marco Tomas
"Great experience with Megan. Very helpful and elaborate. Helped me lower my rate 😎"
We responded:
"Marco thank you for taking the time to give us a review. We value your business. I am glad that Megan could assist you with your needs. "
Kara Einarson
August 3, 2024
5
out of
5
rating by Kara Einarson
"Excellent Service! Megan is extremely professional & super helpful. She assisted me with making changes to my policies & it was quick & easy!"
We responded:
"Kara thank you for your review. Megan has been a great addition to my team. I am grateful you were able to make the needed changes and adjustments to your policies. We value your business."
Alissa
July 31, 2024
5
out of
5
rating by Alissa
"My family has been shopping insurance with Craig Romney since the early 1990’s. We have price checked every 2 years and have always ended up staying with Craig because of price and service. All of the staff is friendly and helpful and easy to contact."
We responded:
"Alissa it is a pleasure to have you as an insured in our office and with State Farm. I am happy that our team has been able to provide assistance with all of your insurance needs. Thank you for your business you are valued. "
Jimi Dean
July 24, 2024
5
out of
5
rating by Jimi Dean
"Niki helped me out quite a bit getting my insurance needs met with the addition of vehicles to my policy. I am extremely satisfied at their speedy response and customer service. Could not recommend a better office."
We responded:
"Thank you for taking the time to do the review for our office. Niki enjoyed working with you to get your needs met. Your a valued client and look forward to working with you more in the future. Craig Romney "
Sharon Argetsinger
July 23, 2024
5
out of
5
rating by Sharon Argetsinger
"Very prompt and helpful."
We responded:
"Sharon, Thank you for being a valued client. We appreciate your business."
Azik Besh
July 22, 2024
5
out of
5
rating by Azik Besh
"Your new gal Rupinder was great. She was very helpful."
We responded:
"Azik thank you for being a valued client we appreciate your business with our office. It is always a pleasure working with you. Rupinder is a new asset to our team your comments are appreciated. Craig Romney"
Mark Berntsen
June 24, 2024
5
out of
5
rating by Mark Berntsen
"I love Craig Romney State Farm up in Kent I've been with him since 1991 it's my understanding they've had two or three locations over the years but most of my communication is email or telephone and they've always been there for me very easy to work with very understanding and very Cooperative I recommend them to anybody"
We responded:
"Hello Mark, Our office appreciates your amazing review. Your loyalty to our office and State Farm has been wonderful. We take pride in being there for our client's needs when they call, email or stop in. Craig Romney-Brenda, Niki, Ruslana, and Yessica"
Terri Deering
June 22, 2024
5
out of
5
rating by Terri Deering
"Excellent service. Always ready to help and get things done. I really appreciate the attention to detail. Thank you so much. Terri"
We responded:
"Terri , Thank you for being a long time valued customer. Working with you over the years servicing your auto and home policies has been a pleasure. Thank you for your business. Craig Romney"
KT Nguyen
June 21, 2024
5
out of
5
rating by KT Nguyen
"So far, so good. Megan made it an incredibly easy process to get renters insurance and took all my stress away. Customer service is so important and they show me they’ll be able to handle anything with kindness and understanding!"
We responded:
"Hello KT, I am glad to see that your experience with my office was so good. Megan is our new team member I am happy to hear the setting up your renters insurance was such a smooth process ,this makes a difference when you have such a favorable experience with my team. Your business is valued here. "
Looney
May 21, 2024
4
out of
5
rating by Looney
"Nikki at this office is a 5 star employee! She got my questions answered and my settlement payment pushed through after weeks of waiting and several other State Farm Reps being unhelpful and difficult to contact. I've had such a frustrating experience that I literally cried when she was finally able to help me. 🙏"
We responded:
"THANK YOU! Niki has been a State Farm Team Member for 20 years she values each client trying to always help them through difficult situations. We are always here to help you and want to you to feel your needs are met with grace and ease. Thank you for your business. Craig Romney"
Zach Halley
May 16, 2024
5
out of
5
rating by Zach Halley
"I worked with Niki and she was extremely easy to work with, provided a transparent quote, and was very efficient and quick. Highly recommend."
We responded:
"Thank you for your review . It is our goal to provide the best service possible to our customers. Niki has been with us for many years and takes pride in the service provided in our office. We appreciate your business. Craig Romney Team: Niki, Brenda, Anthony, Yessica, Ruslana."
Abdisalan Dirir
April 29, 2024
5
out of
5
rating by Abdisalan Dirir
"They help me a lot and also they have great service."
We responded:
"Abdisalan, We are happy to provide you with the service you are looking for. Thank you for your business call anytime. Craig Romney Team: Niki, Brenda, Anthony, Yessica, Ruslana"
RUBEN CRUZ
April 27, 2024
5
out of
5
rating by RUBEN CRUZ
"Muy satisfecho con el servicio de aseguranza y muy satisfecho como atiende alos clientes la señorita Yessica muy profesional te explica paso ah paso de las corberturas ,muy profesional y en Español"
We responded:
"Ruben, Thank you for providing our office with kind words. Yessica is an asset to this office. She strives to be as detailed and efficient to allow our clients such as you to understand the coverages your have requested. We appreciate your business you have with our office. Craig Romney Team: Niki, Brenda, Anthony, Yessica, Ruslana"
Axzavor “DJ X” Dill
April 23, 2024
5
out of
5
rating by Axzavor “DJ X” Dill
"Craig Romney insurance does very good work ! Every time I email or call they either help me right then or get back to me very promptly! I can’t recommend them enough for insurance needs !"
We responded:
"Axzavor, thank you for the kind words. We value your business and enjoy you as a business insurance customer. Your State Farm Office Team Craig Romney-Agent Brenda Romney, Niki, Ruslana, Yessica and Anthony "
Kathy D
March 11, 2024
5
out of
5
rating by Kathy D
"Just want to say the ladies at this office are always so friendly and helpful. I've been a client for many years. Thanks to Nikki, Yessica and Ruslana for all you do!!"
We responded:
"Kathy, Thank you for your review. We have enjoyed your as a customer in our office for the past several years. Happy to assist you with your Auto and Renters needs. Craig Romney-Agent Brenda, Niki, Ruslana, Yessica and Anthony"