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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 14, 2023

5  out of  5 rating by K J
"We have been customers of Craig and State Farm for over 30 years. Staff takes the time to work with you to ensure that you have the correct coverage for a fair price. If you are looking for a great insurance company and agent use Craig and State Farm."

Mirabdul Wahab

November 14, 2023

5  out of  5 rating by Mirabdul Wahab
"Craig Romney State Farm office is the best office in the area. They have everything، The service is excellent always above and beyond expectations. Best receptionists and agents ever."

Lab Kang

October 25, 2023

5  out of  5 rating by Lab Kang
"Quick and easy process for adding a new vehicle to our insurance. Rates are a lot cheaper than other quotes I’ve gotten as well"

Life With Quran

October 20, 2023

5  out of  5 rating by Life With Quran
"This office is very nice perfect people she help me more than I wish she help me like 10 minutes. I’m not a stay. Long time is like a two minutes she help me and I am happy to be have a part of a State Farm especially in this office thank you so much thank you so much for this lady Ruslana"

sheila pappas

October 18, 2023

5  out of  5 rating by sheila pappas
"I've had State Farm for many years. My agent is Craig Romney and I have never had a problem with my insurance. The office staff is very helpful."

Noel Garcia

October 17, 2023

5  out of  5 rating by Noel Garcia
"Craig Romney Statefarm is the best when it comes to customer service. This is the reason I’ve been with them since 1997. Shout out to Niki and Ruslana for always going above and beyond in helping with claims and suggesting coverage plan changes. You’ll be in great hands with Craig Romney Statefarm 😊"

Mohamad Ghaoui (Mo)

October 6, 2023

5  out of  5 rating by Mohamad Ghaoui (Mo)
"It's somewhere you expect quality service and patience to answer your questions and explain to you things no matter how minor they could be, awesome staff and service."

juan hueso

September 23, 2023

5  out of  5 rating by juan hueso
"Yessica, muy amable y atenta Estoy contento de tender mi aseguransa de casa y carros con Craig Ronney, Los recomiendo."

Mark Berntsen

September 22, 2023

5  out of  5 rating by Mark Berntsen
"I love Craig Romney State Farm up in Kent I've been with him since 1991 it's my understanding they've had two or three locations over the years but most of my communication is email or telephone and they've always been there for me very easy to work with very understanding and very Cooperative I recommend them to anybody"

Sharon Martin

September 21, 2023

5  out of  5 rating by Sharon Martin
"Whenever I have needed them to either give me more help with a claim or just answer questions about any of the policies I have with them they have gone the extra mile for me. Thank you 🙂"

Stormbringer Mornblade

September 18, 2023

5  out of  5 rating by Stormbringer Mornblade
"Craig Romney State Farm office is the best office in the area. They have everything but a latte machine in this office. The service is excellent always above and beyond expectations. Best receptionists and agents ever.😊😊"

Soccer Dawg

September 2, 2023

5  out of  5 rating by Soccer Dawg
"Friendly and professional staff provides excellent service for your insurance needs."

taimur khan

August 8, 2023

5  out of  5 rating by taimur khan
"Very good service always recommend Niki for her excellent service. Keep up the good work."

Angeles Santana

August 8, 2023

5  out of  5 rating by Angeles Santana
"I had an accident and the company gave me the total loss, but when I wanted to change the check at the bank because I didn't have a bank account, they didn't want to change it. I mentioned this to my insurance company and the ladies who attended me did everything possible to pay me and stayed an hour later on a Friday after office hours until they resolved my payment. And they did it by doing it through their state farm app, making the payment digital. excellent. Of course I recommend them and as soon as I have my new car, I want to return with them. thank you very much."

Nettie Marie

January 19, 2023

5  out of  5 rating by Nettie Marie
"A client of Craig's for over 40 years. My father, children, and grandchildren as well. Craig has been an active insurance agent in Kent longer than other State Farm agent (Since 1981). He is well established and well known in this community. Craig and his office team have won the best insurance agent of Kent award 9 years in a row for good reason. Always helpful and professional, they will take care of all your needs just as they have been doing for my family for generations."


January 19, 2023

5  out of  5 rating by Andy
"Craig and his office team are the best that I have delt with. Very friendly and helpful. They really care about their customers."

Samuel Jaeger

January 17, 2023

5  out of  5 rating by Samuel Jaeger
"I've been insured through Craig's office for a long time, at least ten years. They've consistently given me the best rates - and on top of that, they're all extremely friendly! Shout out to Danette for her excellent customer service."

Nancy Goodenow

October 18, 2022

5  out of  5 rating by Nancy Goodenow
"Craig Romney State Farm Insurance Office is a great place for all our insurance needs. They always have such a happy, friendly, helpful attitude. Thank you!"

Por Tran

October 7, 2022

5  out of  5 rating by Por Tran
"Craig Romneys staff is very professional and nice. When we need assistance they never hesitate to help us . We highly recommend this State Farm office ."

Alex Sitnik

October 7, 2022

5  out of  5 rating by Alex Sitnik
"Nikki from State Farm has done wonders for us! Not only was she able to save our company thousands of $$ on our fleet, she did that while providing us with better coverage options. Everyone in this office has been attentive to our needs, easy to get a hold of, and answered all of our questions / frustrations in a calm and professional manner."

sam maleski

August 31, 2022

5  out of  5 rating by sam maleski
"All the staff are amazing! Kind, respectful, prompt, professional and extremely knowledgeable! They are fantastic! Highly recommend!"

Rahmat Amiri34

August 26, 2022

5  out of  5 rating by Rahmat Amiri34
"This office is great. Ruslana did a great job helping me get my first auto insurance. Highly recommended"

April Greenwalt

July 27, 2022

5  out of  5 rating by April Greenwalt
"Very friendly and quick to respond."

Carol Anderson

July 19, 2022

5  out of  5 rating by Carol Anderson
"all the people that work there all kind, hopeful. My husband has been with Craig Romney for many years. Niki Cagley helped when we were in. She was so helpful"


July 14, 2022

5  out of  5 rating by Sev
"State Farm Craig Romney’s office has always been there to assist me in maximizing the value of my insurance. Everything from periodically reviewing coverages, through the claims process has always been handled smoothly by Craig and the team. Everyone there is exceptionally courteous and friendly, but Niki Cagley in particular has been amazing to have in my corner with her knowledge and experience."