State Farm® Insurance Agent Craig Romney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet Benson
October 15, 2025
5
out of
5
rating by Janet Benson
"Went into the office because I had questions on my safe driving app I just signed up for. Nikki was really helpful in providing me with what I needed. Thank you Nikki for taking the time!"
Sean Stilson
October 8, 2025
5
out of
5
rating by Sean Stilson
"Niki Cagley our agent, is the best!!! Honestly, my wife and I constantly have so many times bombarded her with changing or adding vehicles. Dealing with accidents and starting a business she is always helping us. Whether it’s text, a call, email and even walking into her office unannounced she helps us with a smile! Even when I know that I’m a thorn in her side. She truly is the best!"
We responded:
"Sean, We appreciate your positive feedback experience about our office and Niki. Suzanne and you have been valued customers of My Agency for many years. It is always a pleasure to work with you both on all of your insurance needs. We are excited to escort you on your new business journey we are here anytime you need us for your Auto, Home and Business needs. Thank you again for being a valued client. Craig Romney-Agent"
Ruth-Anne Shue
October 7, 2025
5
out of
5
rating by Ruth-Anne Shue
"Megan patiently walked me through a complicated log-in process on the website and it ended up being a lot smoother process! Thanks for being so kind and patient!"
We responded:
"Ruth-Anne, Thank you for providing feedback on your experience with assisting you to get you logged into your account I am happy to hear that Megan was able to provide assistance. Craig Romney-Agent"
Nong Reh
September 11, 2025
5
out of
5
rating by Nong Reh
"Quotes were given quick and easily with the documents needed. Prices were reasonable and well in our budget. Niki was a quick and efficient worker and extremely friendly and great to work with! She definitely made sure our family was insured and content with what was covered. Thank you for your services!"
We responded:
"Nong Reh, Thank you for providing your feedback. Our office is pleased to hear that you had a great experience with Niki. She has everyone's best interest at heart. We look forward to helping you will all of your insurance needs now and in the future. Craig Romney-Agent"
Sayed Azizi
August 14, 2025
5
out of
5
rating by Sayed Azizi
"NIKKI is such a kind , honest and helpful person I haven’t seen in my life!! She recovered a huge help in miscommunication in recent accident i had!! I always be thankful from her! She will be my permanent Agent for all of my autos , home and business insurance!! I highly highly recommend her! millions stars to her!! Appreciate you Nikki!!"
We responded:
"Sayed, Thank you for providing such positive feedback with your experience in our office. Going through a difficult claim can be stressful it is important that you feel valued and heard when you are experiencing frustration. I am happy that Niki was able to get your through the claim smoothly. Craig Romney-Agent"
Michael Rosendale
July 16, 2025
5
out of
5
rating by Michael Rosendale
"Customer for many years. Why? They always have the correct information to guide me in making an Informed decision. No bubble gum hair twirlers here. Dedicated professionals that never waste your time. Want to give your current insurance a check up against uninsured motorist that hits you? Stop by and get a free comparison coverage and rate check before an accident."
We responded:
"Michael, Thank you for your feedback!! We are happy to hear that your experience with our office is positive and your confidence you have in us to handle your insurance needs has been met accurately. We look forward to building the strong relationship to service your insurance needs now and in the future. "
J J
July 2, 2025
5
out of
5
rating by J J
"It’s always super smooth and super easy when it comes to work with Liz Trujillo. I can’t thank you enough for your service. If there is 10 star I would give your every single time. Thank you once again for your top class service. Just done my 4 JDM auto insurance."
We responded:
"JJ, Thank you for your positive feedback with Liz, she is a valued in our agency. Whether it be your Home, Auto, Life she will be here to assist you fully. Your confidence with our office is valued. Craig Romney-Agent"
milly maxxnutrition.com
June 28, 2025
5
out of
5
rating by milly maxxnutrition.com
"Niki was very helpful and responded quickly to my needs!"
We responded:
"Maxx Nutrition, Thank you for your feedback. We are excited to have you as a new business client and look forward to a continued long term relationship to service your needs. We appreciate your business. Craig Romney-Agent"
LeAnne McClaskey
June 13, 2025
5
out of
5
rating by LeAnne McClaskey
"Great job getting all our needs taken care of. Most coverage and best price. Thank you"
We responded:
"LeAnne & Kris Thank you for providing your feedback regarding your experience with our office. We are pleased to hear that your needs were taken care of for your Auto and Home insurance needs. Your business is appreciated. Craig Romney - Agent"
SAI TUN
May 24, 2025
5
out of
5
rating by SAI TUN
"She is very communicative, she explains things to me clearly and is patient. She is helpful.Thank you so much for today."
We responded:
"Hello Sai, Welcome thank you for your feedback regarding your experience with our office. I am happy to hear that you were given a clear understanding of how insurance works for your auto policies written here. Liz is a great asset to our team and takes her time to help each client understand their coverages. Thank you for choosing our office we appreciate your business and look forward to working with you more in the future. Craig Romney-Agent"
Averie Carver
May 20, 2025
5
out of
5
rating by Averie Carver
"Liz was wonderful I've never had renter insurance before so did i did not know the process, but she helped me and answered all my questions!"
We responded:
"Averie, Thank you for your feedback regarding your experience with purchasing Renters Insurance from State Farm Insurance. Our office values clients like yourself and appreciate your business. Liz is always very helpful to our clients and enjoyed helping you get set up properly. Thank you for your business ! Craig Romney-Agent"
Jacob Rivera
May 18, 2025
5
out of
5
rating by Jacob Rivera
"Excellent customer service"
We responded:
"Jacob, Thank you for taking the time to provide your feedback about our office. We appreciate your business and look forward to helping you more in the future. Craig Romney-Agent"
Basim Alshireef
April 21, 2025
5
out of
5
rating by Basim Alshireef
"Thanks Megan ! Appreciate u patience & support figure out my issue and solve it .Such Flexible & efficient agent thanks again!"
We responded:
"Basim, Thank you for taking the time to provide your feedback regarding your experience with Megan. We value your business and want to ensure you are satisfied with your service you required. We look forward to working with you more in the future. Craig Romney-Agent"
Judi Hoffmann
April 8, 2025
5
out of
5
rating by Judi Hoffmann
"Niki is such a pleasure to work with on all my insurance needs."
We responded:
"Judi, Thank you for taking the time to provide feedback about Niki in our office. She values each client and takes the time to listen to what they are looking for whether it be your Home, Auto or Life insurance coverage. We appreciate your business and look forward to assisting you with all your insurance needs. Craig Romney-Agent"
Juan Arellano
March 22, 2025
5
out of
5
rating by Juan Arellano
"Nikki is such a sweet and helpful person! She is incredibly informative and always goes above and beyond to provide valuable insights. Her kindness and willingness to help make every interaction a pleasure. I truly appreciate her expertise and the care she puts into everything she does. Highly recommend"
We responded:
"Juan, We appreciate your feedback regarding your experience with Niki in our office. She takes time to work with each client with all their concerns they have regarding their insurance needs. Thank you for your business we are here when you need us. Craig Romney -Agent"
Meet Prem Singh
March 7, 2025
5
out of
5
rating by Meet Prem Singh
"Rupinder is very kind and helpful. I am struggling for the last 2 to 3 days with another agent, Liz, to get my policy declaration documents. She doesn’t even bother and understand my needs. She is sending me the same document again and again. I was very pissed and fed up. Finally, when I called the office, luckily Rupinder picked up the call, and she sent me the document right away while I was on the call. Thankfully, I spoke to her. Otherwise, I was planning to change my agent and go somewhere. I highly recommend Rupinder for your personal and business insurance policies."
We responded:
"Meet, Thank you for providing your feedback regarding our office. You are a valued client, and we want to make sure that your needs are met along with questions you may have concerns about. I apologize that you felt you did not get your needs met right away however it is wonderful that Rupinder was able to get you taken care of to your satisfaction. We appreciate your continued business and are here if you need us anytime. Craig Romney-Agent"
C Cline
February 2, 2025
5
out of
5
rating by C Cline
"I contacted Niki after having a not-so-pleasant experience with my previous agent, and she took great care of me! She was helpful and informative during a time that isn't always a fun part of adulting. I appreciate her thoroughness and quick replies to my questions. Thank you, Niki!"
We responded:
"Carina, We appreciate your feedback regarding your experience with Niki in My office. Her 21 years of experience has been valuable to us. She takes each client's needs into consideration taking time to explain how insurance works. Not all client needs are the same and she recognizes this. Thank you for your business. Craig Romney-Agent"
Yaneli Arevalo
December 20, 2024
5
out of
5
rating by Yaneli Arevalo
"Liz was a pleasure to work with. She was very responsive to my emails and helped me get a renters policy quickly."
We responded:
"I am so happy to hear Liz was able to help with your insurance needs. We value your feedback and look forward to your business in the future! "
Marco Tomas
December 14, 2024
5
out of
5
rating by Marco Tomas
"Great experience with Liz Trujillo. Very helpful and elaborate."
We responded:
"Marco thank you for taking the time to give us a review. We value your business. I am happy to hear that your interaction with Liz was a positive experience. Liz is a great asset to my team always taking the time to ensure each client needs are met properly. Craig Romney-Agent"
Joan Johnson
December 13, 2024
5
out of
5
rating by Joan Johnson
"Very patient with me!"
We responded:
"Joan, We appreciate your business! Thank you for taking the time to provide your feedback regarding your recent experience with Liz in our office. Thank you for choosing State Farm Insurance and Our office. Craig Romney-Agent "
Jack .H
December 3, 2024
5
out of
5
rating by Jack .H
"Excellent service from Liz would highly recommend, very professional and helpful."
We responded:
"Hello Jack, thank you for your review! I am glad Liz was able to make assisting you with your insurance needs such a positive experience! We sure do appreciate your feedback with our office here at Craig Romney Insurance. "
Nemat Ayaz
November 26, 2024
5
out of
5
rating by Nemat Ayaz
"I recently switched my insurance to State Farm after being unsatisfied with my previous agent at Allstate, and I couldn’t be happier with the decision. From the moment I reached out, the experience was seamless and exceeded all my expectations. I would like to specifically commend Liz Trujillo for her outstanding professionalism, kindness, and knowledge. She took the time to understand my needs, answered all my questions thoroughly, and guided me through the process with genuine care and attention to detail. Her ability to make what can often feel like a stressful experience so smooth and reassuring is truly commendable. Thanks to her expertise and friendly demeanor, I feel confident and well taken care of with my new policy at State Farm. She is an incredible asset to your team, and I hope her efforts and dedication are recognized. Thank you, State Farm, for prioritizing excellent customer service and hiring exceptional individuals like Liz Trujillo. I look forward to continuing my relationship with your company for years to come."
We responded:
"Thank you so much for the positive feedback. I am very appreciative and overjoyed to hear we have built trust and confidence in a newly formed relationship. Our team works hard to provide excellent customer service and it means a lot to know we have achieved that for you. We looked forward to serving you and will strive to maintain an entrusting relationship."
Raf Mamedov
November 18, 2024
5
out of
5
rating by Raf Mamedov
"Nikki was a really helpful with choosing what plan was best for us highly recommend"
We responded:
"Thank you so much for your review with Niki!! I am happy she was able to help you with your insurance plan. We are so grateful to have you as our client here at Craig Romney State Farm. "
Blake Thomas
November 5, 2024
5
out of
5
rating by Blake Thomas
"Our agent Niki Cagley is the best. She checks in at least a couple times a year with us to make sure everything is up to date and is extremely easy to work with. Excellent A++ service form them all around."
We responded:
"Thank you for your review Blake, we appreciate your feedback with Niki. She is truly exceptional! Thank you for choosing Craig Romney State Farm Insurance!! "
Owen Paulus
November 1, 2024
5
out of
5
rating by Owen Paulus
"Worked with Niki to get coverage on a challenging property. She was efficient, effective, and fun to work with. She got us covered within 24 hours and before our prior policy expired. Would highly recommend!"
We responded:
"Thanks for the kind words, Owen. I am glad Niki was able to make assisting you with your insurance needs such a positive experience! We look forward to working with you here at Craig Romney State Farm. "